Bongiysite

Zoho CRM - Customer Relationship Management

Mastering Zoho CRM will transform your customer relationship management. Learn from Pijush Saha from Bongiyo in Bangladesh how to automate workflows, manage sales, and boost customer retention. This course covers CRM best practices and advanced Zoho CRM techniques to take your business to the next level.

πŸš€ Highlights:
βœ”οΈ Learn how to set up and customize Zoho CRM for your business needs
βœ”οΈ Automate your sales, marketing, and customer service processes
βœ”οΈ Master the Zoho CRM dashboard, analytics, and reporting tools
βœ”οΈ Discover best practices for customer segmentation
βœ”οΈ Manage contacts, leads, and deals effectively

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🎯 What You'll Learn

πŸ“Œ Zoho CRM Basics – Navigate the Zoho CRM interface and essential features
πŸ“Œ Lead Management – Effectively capture, track, and manage leads
πŸ“Œ Sales Automation – Automate repetitive tasks for increased productivity
πŸ“Œ Marketing & Customer Support – Utilize Zoho CRM for marketing campaigns and support systems
πŸ“Œ Analytics & Reporting – Use reports and dashboards for data-driven decisions
πŸ“Œ Customization – Tailor Zoho CRM to your specific business processes

πŸ›  Requirements

❌ No prior experience needed!
πŸ’» A computer or smartphone with internet access
πŸ”₯ A desire to improve customer relationship management!

πŸ“– Course Description

🌟 Learn how to efficiently use Zoho CRM to optimize sales and customer service, boost productivity, and enhance customer satisfaction. This course is designed to take you from beginner to expert in Zoho CRM, with practical lessons on setting up your CRM, automation, reporting, and best practices.

πŸ”Ή Learn from seasoned CRM professionals with real-world experience
πŸ”Ή Hands-on demonstrations and tutorials for practical learning
πŸ”Ή Real-life case studies to help you apply Zoho CRM in various business scenarios
πŸ”Ή Best practices for managing customer relationships and increasing conversions

πŸ“Œ Key Topics:
βœ”οΈ Zoho CRM Setup and Customization
βœ”οΈ Lead, Contact, and Deal Management
βœ”οΈ Automating Sales Pipelines
βœ”οΈ Analytics and Reporting
βœ”οΈ Integrations with Other Tools and Applications

πŸ‘₯ Who This Course is For

βœ… Small Business Owners – Use Zoho CRM to streamline operations and improve customer relations
βœ… Sales & Marketing Professionals – Automate tasks and enhance productivity
βœ… Customer Support Managers – Improve customer service with Zoho CRM
βœ… CRM Administrators – Master the setup, maintenance, and optimization of Zoho CRM
βœ… Entrepreneurs – Build strong customer relationships and boost business growth

FAQ

What is Zoho CRM: Master Customer Relationship Management?
It's a comprehensive online course teaching you how to effectively use Zoho CRM to manage customer relationships, automate workflows, improve sales processes, and boost customer retention.
What will I learn in this Zoho CRM course?
You'll learn Zoho CRM basics, lead management, sales automation, marketing and customer support functionalities, analytics and reporting, and how to customize Zoho CRM for your specific needs.
Is this Zoho CRM course good for beginners?
Yes! No prior experience with Zoho CRM is required. The course starts with the fundamentals, making it perfect for beginners.
What are the benefits of using Zoho CRM?
Zoho CRM helps businesses improve customer relationships, increase sales productivity, automate repetitive tasks, enhance customer satisfaction, and make data-driven decisions.
Is this Zoho CRM course right for me if I'm a small business owner?
Absolutely! This course is designed to help small business owners effectively manage customer relationships and streamline their sales and marketing efforts using Zoho CRM.

Instructor

Pijush Saha

Pijush Saha is the Digital Marketing Consultant, Coach and Ex Google Employee. He has been working for 12 years in the digital marketing sector involving predominantly in Performance Marketing including SEO, Media Buying, & Web Analytics.
Zoho CRM - Customer Relationship Management
365 Days

Tk 10,000


What's Included

  • 10 Lessons
  • 0 Downloadable Resources
  • 41 Students Enroll
  • 2 Hours
  • Certificate Included
  • Online Accessibility