

📌 Zoho CRM Basics – Navigate the Zoho CRM interface and essential features
📌 Lead Management – Effectively capture, track, and manage leads
📌 Sales Automation – Automate repetitive tasks for increased productivity
📌 Marketing & Customer Support – Utilize Zoho CRM for marketing campaigns and support systems
📌 Analytics & Reporting – Use reports and dashboards for data-driven decisions
📌 Customization – Tailor Zoho CRM to your specific business processes
❌ No prior experience needed!
💻 A computer or smartphone with internet access
🔥 A desire to improve customer relationship management!
🌟 Learn how to efficiently use Zoho CRM to optimize sales and customer service, boost productivity, and enhance customer satisfaction. This course is designed to take you from beginner to expert in Zoho CRM, with practical lessons on setting up your CRM, automation, reporting, and best practices.
🔹 Learn from seasoned CRM professionals with real-world experience
🔹 Hands-on demonstrations and tutorials for practical learning
🔹 Real-life case studies to help you apply Zoho CRM in various business scenarios
🔹 Best practices for managing customer relationships and increasing conversions
📌 Key Topics:
✔️ Zoho CRM Setup and Customization
✔️ Lead, Contact, and Deal Management
✔️ Automating Sales Pipelines
✔️ Analytics and Reporting
✔️ Integrations with Other Tools and Applications
✅ Small Business Owners – Use Zoho CRM to streamline operations and improve customer relations
✅ Sales & Marketing Professionals – Automate tasks and enhance productivity
✅ Customer Support Managers – Improve customer service with Zoho CRM
✅ CRM Administrators – Master the setup, maintenance, and optimization of Zoho CRM
✅ Entrepreneurs – Build strong customer relationships and boost business growth